Terms and Conditions

Easy Travel KOH - Travel Planning Services

Last Updated: December 2024

1. Introduction

Welcome to Easy Travel KOH. These Terms and Conditions ("Terms") govern your use of our website and travel planning services. By accessing our website or using our services, you agree to be bound by these Terms.

Easy Travel KOH is a travel planning service business specializing in creating personalized vacation packages, cruise vacations, destination weddings, and comprehensive travel experiences.

2. Our Services

Easy Travel KOH provides the following services:

  • Travel planning and consultation
  • Vacation package creation and booking
  • Cruise vacation planning
  • Destination wedding coordination
  • Flight, hotel, and transportation arrangements
  • Travel insurance coordination
  • 24/7 travel support during your trip

We act as an intermediary between you and travel suppliers, including but not limited to airlines, hotels, cruise lines, tour operators, and other service providers.

3. Booking and Payment Terms

3.1 Service Fees

For most vacation packages, no professional planning fees are charged. However, specialized services such as destination weddings and elaborate custom itineraries may incur professional fees, which will be clearly disclosed before booking.

3.2 Payment Schedule

Payment terms vary by booking and supplier requirements. Typical payment structure includes:

  • Initial deposit upon booking confirmation
  • Intermediate payments as required by suppliers
  • Final payment typically due 45-60 days before departure

3.3 Pricing

All prices are subject to availability and may change without notice until payment is received and confirmed. Prices include all disclosed fees and taxes at the time of booking, but additional charges may apply based on supplier terms.

4. Cancellation and Refund Policy

4.1 Cancellation Terms

Cancellation policies vary by supplier and booking type. All cancellations are subject to the terms and conditions of the individual suppliers (airlines, hotels, cruise lines, etc.). Easy Travel KOH will assist with cancellations but cannot guarantee refunds.

4.2 Travel Insurance

We strongly recommend purchasing travel insurance to protect your investment. Travel insurance can provide coverage for trip cancellation, medical emergencies, and other unforeseen circumstances.

5. Responsibilities and Limitations

5.1 Client Responsibilities

Clients are responsible for:

  • Providing accurate personal information for bookings
  • Ensuring valid passports and required travel documents
  • Obtaining necessary visas and vaccinations
  • Arriving at departure points on time
  • Following all supplier terms and conditions
  • Communicating any special needs or requirements

5.2 Our Responsibilities

Easy Travel KOH is responsible for:

  • Providing accurate information to the best of our knowledge
  • Making bookings according to your specifications
  • Providing 24/7 support during your travel
  • Acting as your advocate with suppliers when issues arise
  • Maintaining confidentiality of your personal information

5.3 Limitations of Liability

Easy Travel KOH acts as an agent for various travel suppliers and is not responsible for:

  • Actions or omissions of third-party suppliers
  • Changes in weather, natural disasters, or force majeure events
  • Flight delays, cancellations, or schedule changes
  • Hotel overbooking or room changes
  • Personal injury, illness, or loss of personal property
  • Political unrest or travel advisories

6. Travel Documents and Requirements

It is the traveler's responsibility to ensure they have all required travel documents, including:

  • Valid passport (must be valid for at least 6 months beyond travel dates)
  • Appropriate visas for destination countries
  • Required vaccinations or health certificates
  • Travel insurance documentation

Easy Travel KOH will provide guidance on document requirements but is not responsible for obtaining these documents for travelers.

7. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Personal data collected during the booking process is used solely for:

  • Processing travel bookings and arrangements
  • Communicating with you about your travel plans
  • Providing customer service and support
  • Sending travel-related updates and information

We do not sell, trade, or share your personal information with third parties except as necessary to complete your travel arrangements.

8. Dispute Resolution

In the event of any disputes, we encourage direct communication to resolve issues amicably. Easy Travel KOH will make reasonable efforts to assist in resolving any problems that may arise during your travel experience.

Any legal disputes will be governed by the laws of the State of Illinois, and any legal proceedings must be conducted in the appropriate courts of Illinois.

9. Changes to Terms

Easy Travel KOH reserves the right to modify these Terms and Conditions at any time. Updated terms will be posted on our website, and continued use of our services constitutes acceptance of any changes.

10. Contact Information

For questions about these Terms and Conditions or our services, please contact us:

Easy Travel KOH

[email protected]

(224) 344-3756

Mundelein, IL

Professional Certifications

Florida Seller of Travel Ref. No. ST15578

California Seller of Travel No. 2090937-50

Washington UBID No. 603189022

Iowa Registered Agency No. 1202